Question 1

What movements do Militex watches use?

Accepted Answer

You’ll find reliable movements across the range. The Duxford Sprint uses a Hattori (Seiko) VK64 mecha-quartz chronograph with date, the Scuba King uses a TMI (Seiko) NH35A automatic with date, and the GMT-Aeroglobe uses a TMI (Seiko) NH34A automatic GMT with date.

Question 2

How do you set up your Militex watch?

Accepted Answer

Head to our setup guide and follow the steps there. It will walk you through the process clearly, so you can get your watch ready with confidence.

Question 3

How can you check your watch’s water resistance?

Accepted Answer

Water resistance varies by model, so you should check the product page for the exact rating before wearing it in water. If you’re unsure, our team can help you choose the right watch for your routine.

Question 4

Where are Militex Watches made?

Accepted Answer

Militex Watches are designed, crafted and perfected in Great Britain. We’re proud to build heritage-inspired timepieces that combine British character with dependable modern engineering.

Question 5

What payment options do you accept?

Accepted Answer

You can pay with major credit cards, Apple Pay, PayPal, and Google Pay. It’s a simple, secure checkout designed to help you complete your order with ease.

Question 6

How long does it take to process a warranty claim?

Accepted Answer

We aim to process all warranty claims within 48 hours once we have received your watch, ensuring a swift and hassle-free experience.

Question 7

What is the warranty coverage for Militex Watches?

Accepted Answer

Every Militex Watch comes with a two-year international warranty, giving you peace of mind and exceptional after-sales support.

Question 8

How should I care for my Militex watch?

Accepted Answer

To maintain your watch's pristine condition, avoid exposure to extreme temperatures, strong magnetic fields, and harsh chemicals. Clean it gently with a soft cloth.

Question 9

How do you arrange a return or exchange?

Accepted Answer

If your watch isn’t quite right, contact us and we’ll guide you through the return or exchange steps. We keep the process clear, fair, and straightforward.

Frequently asked questions